What's New at Active Filings - YEAR 2006
Active Filings Celebrating Its 5th Anniversary
Miami, January 2006 - Active Filings LLC is celebrating its 5th anniversary. We started with only $1,000 in sales our first month to what we are doing now; it has been a long road, and we are very proud.
In June 2001, two entrepreneurs decided to join efforts and start offering incorporation services with a “human touch”. As a CPA, Nina Birnbach, Active Filings' VP, knew about the needs of business owners in terms of support. On the other hand, Robert Neuberger had been a “victim” of other incorporating companies in the past, so the idea of a service based on technology but powered by people, started to form and they took off together with Active Filings.
Five years later and after having thousands of companies “born: from the efforts of Active Filings, we can say with conviction, we were not wrong when we decided that old fashioned customer care was the right approach.
"When I incorporated my first business, a long time ago, I placed my order with a company that boasted of 100 years of incorporation experience, I have since I lost all contact with them. 30 days later –in spite of having paid for expedited service- I received my papers and a form I paid $25.00 for, only to find out it was a simple SS4 form that you can get for free on the IRS website” remembers Robert Neuberger, current President and CEO of Active Filings LLC.
The other big issue with some of the established competitors was the fact that none of them were showing the true state fees. It was obvious that they were playing on the lack of knowledge of people and making extra money by deceitfully increasing these fees. This was an important point in our original strategy which was to charge exact state fees and to show our customers the receipt from the state.
“Providing the receipt from the state is how we show our customers that we are taking care of their money and we are able to prove it” says Ms. Birnbach.
Active Filings started with 2 people and now we have 10 employees. Additionally, we own and manage our own technology from hardware to software. We have “in house” programmers, webmaster and designer, and our constant developments is allowing us to become an important player in the e-filing market.
Our premise is old fashioned but remains the same; “you could do business and be honest at the same time”. After 5 years, our record with the Better Business Bureau is spotless. We have never received a complaint about our work.
Active Filings was able to achieve a great success doing business in a highly competitive market where differentiation was a big problem. Each day more and more companies start and close but in the end, there are no more than ten who are serious players in our field. Additionally, we at Active Filings are happy to report, we are one of the few incorporation companies that remain independent, without having to report to investors or holding corporations.
